Hundred River Farm - General Terms & Conditions
At Hundred River Farm and Maze, Valley Farm, Sotterley, Beccles, Suffolk, NR34 7UH
Bookings of any Events or Services at Hundred River Farm are accepted on the understanding that the Client, as named on the booking form, accepts these terms and conditions.
‘The Farm’ means any part of Hundred River Farm, Valley Farm, Sotterley, Beccles, Suffolk, NR34 7UH
‘Booking Reservation’ refers to the booking document and details provided by the Client
‘Event’ means the Event to be held at the Farm on the date or dates agreed in the Booking Reservation
‘Deposit’ means the amount paid in advance
‘the Client’ means the person or company detailed in the Booking Reservation
‘Hire Fee’ means the amount agreed in the Booking Reservation
‘Facilities’ means any facilities, services or equipment provided at the Farm
‘Services’ means services provided to the Client by Hundred River Farm
Booking Reservations and Ticket Sales are subject to the following:
a) Bookings are confirmed following receipt of the full upfront admission fee OR for private bookings and parties, bookings are confirmed on receipt of a deposit that is equivalent to 50% of the value of the total Hire Fee.
Once we receive and accept the completed private booking form we will send you an invoice for the deposit and hold the reservation for 7 days pending payment of the deposit.
b) The balance is due no later than 7 days before the Event.
a) Cancellations must be confirmed in writing
b) Regular admission tickets are not refundable under any circumstances other than cancellation of the event or unless the event is moved to another date which prohibits you from attending. In the event of cancellation, the full value of the ticket less any booking fees, transaction fees, postage, and insurance will be refunded.
c) We are unable to accept any liability or replace any tickets lost, stolen or damaged after you have received them.
d) For private and group booking The Client shall pay Hundred River Farm the following charges in respect of the Hire Fee (credit being given for the amount of the Deposit paid):-
Notice of cancellation received:
Less than 72 hours prior to the Event - 100% of the pre-booked total
Less than 7 days prior to the Event - 100% of the pre-booked total
Between 8-30 days prior to Event - 50% of the pre-booked total (value of deposit)
Between 31-60 days prior to Event - 30% of the pre-booked total
Between 61-100 days prior to Event - 10% of the pre-booked total
a) Hundred River Farm shall not be liable to the Client by reason of any delay in performing or any failure to perform any of Hundred River Farm’s obligations if such delay or failure is due to any cause beyond Hundred River Farm’s reasonable control including (without limitation) extreme weather, government intervention, strikes, acts of God, national or local disasters or war or any occurrence causing the whole or part of Hundred River Farm to be closed to the public. In such circumstances the charges payable by the Client may be subject to abatement by a fair and reasonable apportionment.
b) Hundred River Farm does not accept liability for loss or damage to any object, equipment, furniture, stock or other property of any sort brought onto the premises by the Client or their guests or hired by Hundred River Farm on the Client’s behalf howsoever such loss or damage may occur unless as a direct result of Hundred River Farm’s negligence. All such property will remain under the care and control of the Client and is entirely at the Client’s own risk.
c) c) Hundred River Farm shall have no liability to the Client for any consequential loss to the Client arising out of or in connection with the provision of the Facilities and Services pursuant to the contract formed by these Terms and Conditions and the total liability of Hundred River Farm for any other loss of the Client shall not exceed the price payable by the Client for the Facilities and Services.
d) The Client shall be liable for any loss, damage, personal injury or death arising out of or in connection with the Premises, except to the extent that such loss, damage etc. is caused by the negligence of Hundred River Farm, its servants or agents and the Client indemnifies Hundred River Farm against any claim brought against the Farm in relation to any such matters.
e) The Client shall be liable for any loss or damage caused to the Farm and the property, furnishings, livestock, paintings or objects on the Farm by any act or omission of the Client, its subcontractors or guests of the Client, and shall pay to Hundred River Farm on demand the amount required to remedy any such damage.
5. HEALTH AND SAFETY
a) The Client must take instructions from Hundred River Farm’s Manager (or the nominated staff member for the occasion) while events, sessions and bookings are in progress.
b) The Client must comply with Health and Safety regulations. The Client shall notify Hundred River Farm immediately on becoming aware of any accident or injury occurring at the Farm.
c) Where an Event or Booking requires the provision of special facilities, the Client shall comply with any additional safety requirements imposed by Hundred River Farm.
d) All electrical equipment brought onto the Farm must have a current Portable Appliance Test (PAT) Certificate.
6. CATERING (where applicable)
a) Hundred River Farm cannot guarantee that any of our products are safe to consume for people with peanut, gluten, milk, egg, lupin, nut, soya, sesame seed, mustard, wheat or sulphur dioxide allergies. This also applies to food provided by third parties.
b) The Client shall accept full liability for adverse reactions to food consumed by guests or children in their care whilst on the premises and undertakes to ensure Hundred River Farm has been informed of any dietary requirements prior to an event.
c) The Client will ensure that any customers or guests with food allergies are made aware of this risk of consuming food on or from The Farm.
d) Hundred River Farm will not assume any liability for adverse reactions to food consumed, or items one may come in contact with while eating products.
e) Hundred River Farm are able to accommodate some dietary requirements and food allergies upon request so do get in touch if you have specific questions or concerns.
f) he Client will inform Hundred River Farm of any changes to the numbers of food bookings no less than 5 working days before the event. After this point catering will be charged at the pre-agreed at a minimum price regardless of the actual numbers of attendees.
a) No variation to these Terms and Conditions shall be effective unless agreed in writing and signed on behalf of Hundred River Farm and the Client.
b) Any notices to be given under these Terms and Conditions must be given in writing
c) These Terms and Conditions shall prevail over any Conditions offered by the Client.
d) The Client may not assign, transfer or subcontract its rights and/or obligations under these Terms and Conditions without the prior written consent of Hundred River Farm.
e) If the expression of interest submitted by the Client includes more than one person those persons shall be jointly and severally liable under these Terms and Conditions.
f) These Terms and Conditions shall be governed and construed in accordance with English Law and each party agrees to submit to the non-exclusive jurisdiction of the English Courts as regards any claim or matter arising.
g) Hundred River Farm is a non-smoking and e-cigarettes facility so these must not be used outside of the designated smoking area.
h) All deliveries must be pre-arranged. Customer name and notice of items to be delivered must be provided to the Farm Manager at least 2 days in advance of the Event.
i) The Client agrees and undertakes to indemnify Hundred River Farm and keep Hundred River Farm indemnified against all losses, claims, demands, actions, proceedings, damages, costs, expenses or other liability in any way arising from:
a. this Agreement;
b. any breach of the Client's undertakings; and/or
c. the exercise of any rights given to the Client.